¶ Introduction
Emonios are configured by default to transmit energy measurement data to ProEmonio via telemetry. A license is required to store the measurement data on ProEmonio over an extended period of time. A dedicated license is required for each Emonio. To accommodate various use cases and the associated requirements, there are different plans that vary in terms of transmission interval, storage duration, and runtime. Further details are provided below.
Licenses can be purchased in the Emonio online store.
¶ Details
Emonios are shipped with the Default tariff. This allows customers to ensure that a connection to the server is established during a running measurement and that measurement values from the last 24 hours can be viewed.
If a license with a different tariff becomes active, the Emonio automatically adjusts its transmission interval and the data retention period on ProEmonio is updated accordingly.
If the license is not renewed or a different tariff is purchased, the Default tariff automatically becomes active again once the license expires.
¶ Tariff overview
The following table shows the different tariffs and the according parameters.
| Tariff |
Data resolution |
Retention period |
Runtime |
|---|---|---|---|
| Default | 10 | 1 | unlimited |
| Advanced (Quartal) | 1 | 120 | 100 |
| Advanced (Year) | 1 | 90 | 365 |
| Basic 1 | 1 | 7 | 365 |
| Basic 10 | 10 | 90 | 365 |
| Basic 60 | 60 | 90 | 365 |
| Longterm | 60 | 400 | 365 |
| Standard | 1 | 30 | 365 |
| Test | 1 | 30 | 30 |
¶ Explanations
- Data resolution
Describes the interval at which Emonio transmits energy measurement data. This interval is equivalent to the resolution of the measurement data. Example: With the Longterm tariff, measurement data is sent to ProEmonio every 60 seconds; with the Basic tariff, it is sent once per second. - Retention period
Describes how long the high-resolution measurement data is stored on ProEmonio. This does not apply to the quarter-hourly values, which are stored on ProEmonio until they are manually deleted. - Runtime
Describes how long the license and its associated tariff remain active after purchase. When a license expires, the tariff automatically switches to the Default tariff. All previously uploaded measurement values remain available on ProEmonio for the duration of the retention period.
For the Advanced (Quartal) and Longterm tariffs, the storage period is slightly longer than the actual contract term; this is intended to allow for analysis after the runtime ends without losing measurement data from the start of the measurement period.
For all plans, except the Default plan, the 15-minute data points will continue to be stored indefinitely, as before. This makes it possible to draw comparisons over long periods of time.
¶ Information on active licenses
The “License Overview” dashboard provides an overview of currently active licenses and the status of the various devices. The dashboard is located in the “Overview” shared group. It displays a table listing all devices, their respective plans, expiration dates, and license validity periods.
¶ Frequently asked questions
¶ Are licenses automatically renewed?
No!
We have decided against automatically renewing licenses, which would pressure customers into renewing. You will be notified of the end of your current license via email and a notification on ProEmonio 30 days, 7 days, and one day before the expiration date. This gives you enough time to decide whether you’d like to renew and purchase a new license.
¶ My license is about to expire, but I'm buying a new one today. What happens?
If a new license is purchased while another one is still active, two scenarios may occur:
- A license with the same tariff was purchased
In this case, the expiration date is extended by the duration of the plan, thereby renewing the license. - A license with a different tariff was purchased
In this case, the active license will continue as normal until it expires. After expiration, the license with the new tariff will automatically become active.
In both cases, no days from the current license are lost!
¶ I'd like to change my tariff immediately. How do I do that?
If you would like to activate a license with a different tariff immediately, please contact our support team at support@emonio.de.
¶ What about imported files?
When a CSV file is imported into ProEmonio, the associated data is stored for 30 days. This feature is available only for Emonios with an active license that have a plan other than Default.